Albuquerque
Managed IT Services
Embrace the mountains and sunshine while we handle your helpdesk, network, &cybersecurity!
Albuquerque businesses discover peace of mind with Kosh Solutions' proactive IT services, backed by our dependable technical team.
According to Channel Futures, an independently audited award,
Kosh Solutions is literally the #1 Managed IT Service Provider in NM!
IT Support in Albuquerque,
Rio Rancho, & Santa Fe
With the ABQ metro area attracting more businesses and a growing population, having fantastic tech support ensures your business will stay competitive and ahead of the curve.
We know that downtime caused by technology issues can be a major source of frustration and revenue loss. Slow networks, printer issues, forgotten passwords, down servers all hinder the productivity of your staff. Kosh Solutions is here in Albuquerque to support the technology you rely on to run and grow your business.
Adding Kosh Solutions as your technology partner gives you instant access to our team of specialists. We have expertise in all areas of technology including backups & disaster recovery, cybersecurity, and cloud architecture.
One of our most loved features is our local Albuquerque and New Mexico support. We're a New Mexico based company and we speak your language. We're proud to offer end user support in both English and Spanish.
For more information regarding services and pricing contact us for no obligation quotes.
505-796-5988
Why Kosh Solutions is the top Managed Services Provider in Albuquerque
1.7 Minutes
Response & Triage
Our staff evaluated your request & placed it in the queue.
1.47 Hours
Issue Resolved
Average time for a technician to fix your issue.
372 Daily
Reactive & Proactive Tickets
Number of tickets created by humans & machines resolved daily.
98.7 CSAT
Customer Satisfaction
Average score our customers rate our service.
5051 Journal Center Boulevard NE
Suite 300
Albuquerque, NM
87109
505-796-5988
Onsite IT Support for
Albuquerque Metro Businesses
Kosh Solutions is committed to providing 5-star IT managed services in Albuquerque. We know that some problems require a technician to go to your location and we're ready! As a local ABQ IT provider we have technicians ready to dispatch to solve your technical issue fast.
Our skilled team is ready to assist you with everything from firewall installation to Microsoft issues. We provide support for on-premise servers and networking equipment.
Maximizing uptime
We have developed an industry-leading 30 point checklist that proactively fixes and responds to issues and threats before they become major problems that affect your productivity.
Albuquerque & New Mexico Business Awards
IT Managed Services in Albuquerque, NM To Take On Any Challenge
Local IT Support for Albuquerque businesses
Cybersecurity in Albuquerque
Viruses, malware, and RANSOMWARE are all threats that require 24/7 vigilance. Most cyber breaches happen because of human failure - i.e., clicking phishing emails! As part of our cybersecurity offering, we educate your staff how to be safe in this threat filled environment.
Kosh Solutions has the in-house expertise to guide your organization toward better protection and obtaining cyber insurance.
Find free cybersecurity resources on this page: Free Cybersecurity Resources (small & medium businesses)
Microsoft Support in Albuquerque
Microsoft products are an essential part of business for virtually all organizations. On the best of days, Microsoft helps foster collaboration and efficiency. But as we all know, some times it doesn't work that way.
Kosh Solutions has been a Microsoft partner since 2005. Not only do we streamline and support your Microsoft products, but we can also make sure you are getting the most out of the licenses you pay for!
Full IT Support in Albuquerque
This is the total package! We support all aspects of your technology. Kosh becomes your strategic technology partner.
Kosh provides local support for your staff. We manage your networking equipment, servers, and backups. We proactively monitor your systems. Perhaps most importantly, we bring a wealth of best practices and knowledge to keep your business safe from cybersecurity threats.
Read more about our managed IT services in Albuquerque: Managed IT Services
Albuquerque Testimonials
Industry Leaders Rely On Our Managed IT Services in Albuquerque
Lonnie
President / Chief Operating Officer
7 years ago, Josh Fristoe, co-owner of Kosh, ensured a transition without disruption from our previous provider.
Now 7 years down the road, Kosh maintains the same level of commitment to our relationship.
Kosh delivers personalized service, responsiveness, willingness to be onsite, and is always available to answer questions and engage with our team.
Dawn
CEO of Non-profit
Even during these difficult times, Kosh makes us feel like a priority.
The pandemic came down on us forcing our technology needs to dramatically shift. Kosh had the expertise to move 50+ employees to work from their homes so we could still provide vital services to our customers.
Nestor
Owner/CPA Payroll Services
Kosh is not just our vendor, they are our partner.
This partnership has evolved as a result of Kosh's ability to think outside the box and help us develop innovative solutions for our company and clients. At their core, Kosh desires to always offer best-in-class service.
Technology Partners Delivering 5-Star IT Managed Services in Albuquerque
Swift Resolutions and Efficient Service from Kosh's Trustworthy IT Services in Albuquerque.
FAQs About IT Managed Services in Albuquerque
What does Kosh Solutions do?
In short, Kosh manages your organization's technology.
We know that fast response time to an IT issue is the #1 requirement of every business. Kosh Solution’s WorkPlace 30/30 is designed to deliver the best customer experience possible for both you and your clients. Whether you have a standard or emergency request, we activate within 30-minutes to get you back on track. Every month, we execute 30 touch-points across your systems to ensure optimum business continuity. Workplace 30/30 uses time as the foundation and the lever to drive maximum impact on your company’s business efficiency, stability and growth.
We managed your technology environment. From networking to computer/laptops to cybersecurity! We provide onsite and remote support.
How much does IT management services cost?
As you can imagine there are many factors that will affect your monthly bill but in general Kosh charges based on the number of users your organization has. Other items that contribute to the cost are number of servers, firewalls, switches, and Microsoft licensing needs. It really is best to speak with one of our sales staff to get a more accurate and detailed quote.
What technology and managed services does Kosh provide?
Beyond monthly technology services, we provide:
• HaaS (Hardware as a Service), our hardware rental product
• Echo, our backups and Disaster Recovery product
• Kosh Cloud, our private cloud infrastructure
• Helpdesk, our product for MSPs who want to outsource their helpdesk
Kosh has expertise in virtually all areas of business technology, so feel free to get in touch with any questions you may have!
Is Kosh in my area?
We provide remote support across the United States and Canada. Our onsite IT service is available primarily to the Southwestern United States.
Our amazing staff is located in New Mexico, Southern Colorado, and Orange County, CA.
If we do not service your area, we are able to recommend excellent managed services through our TrustX Partners.
What industries does Kosh work with?
We work with a wide range of industries. Here is a partial list:
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Healthcare
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Real Estate
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Professional Services
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Local and State Government
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Education
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Non-profits
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Oil and gas
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Manufacturing
Industries we typically do not work with are:
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Hotels
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Hospitality
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Retail
What is the onboarding process like?
There are four basic steps:
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Discovery: we talk with you about your unique organizational needs and how Kosh can support your goals.
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Signing the Agreement: talk through all the details of what to expect from Kosh and the monthly cost.
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Planning: we prepare and layout the onboarding project so that everyone is on the same page.
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Project execution: our design and project team get to work!
